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Customer Service

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Forgot your password?
If you are experiencing problems loging in to the shopping cart or accessing your account information, perhaps you have your Caps Lock key on. Your password is case sensitive. To retrieve your password, first add all items to your cart, then enter your e-mail address in the Returning Customer section, and click the Forgot button. Your password will be e-mailed to you. We highly recommend for you to sign in to Your Account after placing your order, and change your password on our secure site.
Cancel an open order
You may cancel an order which has not been shipped. With the e-mail address and password you used to place your order, click on the Order Status link above and sign in. After signing in, click on the View button to see your order(s). Select your order and click the Display button to see its order information. If the order has not been shipped, you will be able to click on a button which says Cancel this order.
View all your orders
You may see all of your orders and their statuses which you have placed at Wisconsin Online®. Click on the Order Status link above and sign in using the e-mail address and password you used to place your order. You can enter your order number, or view all active orders, or view all aged orders. Aged orders are orders which have been Completed for a long period of time. Typically an order is aged after a year's time in Completed status.
Update your account
When you place your first order at the WISCONSIN Store, a customer account is created for you. This makes using the shopping cart extremely easy to use the next time you order with us. If your account information needs to be updated, click on the link above which says Your Account. Then enter the e-mail address and password you used when placing your order.
Contact information
We can be reached anytime. There are three ways to communicate with us. The Feedback link above is a Message Board. Any message you post can be answered or added to by the public at large. And we regularly check for new messages there. If you would like a more immediate response, please send us an e-mail at <service@wisconline.com>. Lastly, here is our address and toll free number -

Our Contact Information


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